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Customer Service Representative

Pulse Technologies, Inc., is a rapidly growing advanced technology contract manufacturer of precision medical components. We are searching for an experienced Customer Service Representative.

Responsibilities:

This position supports the Product Specialist within their assigned territories and assigned accounts, and works with other departments processing information in regards to customer requirements. Responsible for processing customer orders, preparing quotes and correspondence, and fulfilling customer needs to ensure world-class customer service and satisfaction. The CSR is required to rely on work instructions, judgement, and pre-established guidelines to perform the functions of the job.

Requirements:

3+ years experience in a customer service role. Ability to process technical information from part drawings and blue prints. Experience in the medical parts industry is a plus, but not required. Must have excellent interpersonal skills and a good working knowledge of Microsoft products - Word, Excel and Outlook.

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